615-441-4188 | AFTER HOURS EMERGENCY: 615-441-9511
101 Cowan Rd, Dickson, TN 37055 • Office Hours: Monday - Friday 7:30 am to 4:30 pm

Start, Stop, or Reconnect Service

New Service

Items needed:

  • Application
  • Valid Driver License
  • Rental/Lease/Closing Papers

Residential Water & Sewer $140.00 or Water only $100.00

Commercial Accounts $100.00

If you have any additional questions please call our office Monday through Friday 7:30am to 4:30pm, (615) 441-4188.

Failure to receive a bill does not relieve your obligation to pay by the due date.

Reconnect Service

During Business Hours: 7:30am to 4:30pm.

Contact Customer Service at (615) 441-4188 to process payment over the phone.

A debit/credit card or checking account information will be required. Past due balance and disconnect fee will be collected at that time. 

Please make sure all faucets are turned off. Service Technicians will not leave water on if the meter doesn’t stop turning for fear of flooding the property.


After Business Hours:

Call Emergency / After Hours Service at (615) 441-9511.

Stop Service

Visit our office or fax your signed request to (615) 441-9987. 

Signed authorization must include requested termination date as well as forwarding address for final bill. 

Please allow one business day for processing.

The Water Authority of Dickson County does not discriminate in the provision of its goods and services on the basis of race, color, or national origin. The Water Authority of Dickson County is an Equal Opportunity Employer. Complaints of discrimination should be sent to: Secretary of Agriculture, Washington, D.C. 20250.