101 Cowan Rd, Dickson, TN 37055 • Office Hours: Monday - Friday 7:00 am to 5:00 pm
PHONE: 615-441-4188 | AFTER HOURS EMERGENCY: 615-441-9511
Online Bill Pay
Pay On Your Account
Returned Checks, Delinquency Fees
Map and Driving Directions
Water Quality Reports
Wastewater Treatment Operations
Water Treatment Operations
Collection System Operations
Distribution System Operations
Board of Commissioners
Board Meeting Agendas
Customer Service Department
The Water Authority of Dickson County Customer Service Department strives to provide excellent service to each of our valued customers. We are committed to the public and to the ratepayers that we serve. To honor this commitment we pledge to maintain the following values and standards:
Treat customers with dignity, respect, and courtesy.
Listen earnestly and objectively to the needs of the customer.
Respond to customers in a timely, efficient and responsible manner.
Respond to customers with accurate and complete answers.
Respect the customer’s rights to confidentiality.
Encourage customer comments and feedback.
Copyright 2021 Water Authority of Dickson County
David Martin | Creative Services
Employee Email Login