101 Cowan Rd, Dickson, TN 37055 • Office Hours: Monday - Friday 7:00 am to 5:00 pm
PHONE: 615-441-4188 | AFTER HOURS EMERGENCY: 615-441-9511

Customer Service

Reconnect Service

During Business Hours: 7:00 a.m. to 5:00 p.m.

Contact Customer Service at (615) 441-4188 to process payment over the phone. A debit/credit card or checking account information will be required. Past due balance and disconnect fee will be collected at that time.  Please make sure all faucets are turned off. Service Technicians will not leave water on if the meter doesn't stop turning for fear of flooding the property.


After Business Hours:

Call Emergency / After Hours Service at (615) 441-9511.

The Water Authority of Dickson County does not discriminate in the provision of its goods and services on the basis of race, color, or national origin. The Water Authority of Dickson County is an Equal Opportunity Employer. Complaints of discrimination should be sent to: Secretary of Agriculture, Washington, D.C. 20250.