101 Cowan Rd, Dickson, TN 37055 • Office Hours: Monday - Friday 7:00 am to 5:00 pm
PHONE: 615-441-4188 | AFTER HOURS EMERGENCY: 615-441-9511

Customer Service

Rate Structure

Rate Structure Effective February 1, 2016

  •  Customer charge of $3.10 will be increased to $6.10 for water service based on the Authority's fixed costs.

Rate Structure Effective April 1, 2010

The Water Authority of Dickson County (WADC) will implement a new monthly
rate structure April 1, 2010 based on an extensive cost-of-service study:

  •  Customer charge of $3.10 for water service based on the Authority's fixed costs, 
  •  $6.50 per thousand gallons for water used, 
  •  Customer charge of $1.80 for sewer service based on the Authority's fixed costs, and 
  •  $6.75 per thousand gallons for sewer discharged. 
To minimize rate increases, WADC uses management practices such as:

  • Increased operational efficiency; WADC services 266 customers per employee, as compared with 182 customers per employee in 2002; 
  • Competitive bidding and rigorous purchase approvals; 
  • Long range planning in both water and sewer; and 
  • Use of in-house engineering professionals. 
WADC appreciates the opportunity to serve its customers.