101 Cowan Rd, Dickson, TN 37055 • Office Hours: Monday - Friday 7:00 am to 5:00 pm
PHONE: 615-441-4188 | AFTER HOURS EMERGENCY: 615-441-9511

Customer Service

Rate Structure

The Water Authority of Dickson County establishes rate structure based on an extensive cost-of-service study:

     Water 

Tier 1 (Effective January 1, 2018) — First 500,000 gallons

  • Customer charge of $6.10 for water service based on the Authority's fixed costs, and
  • $6.85 per thousand gallons water used.

Tier 2 (Effective January 1, 2020) — Usage from 501,000 up to 2,000,000 gallons

  • $6.15 per thousand gallons water used.

Tier 3 (Effective January 1, 2020) — Usage exceeding 2,000,000 gallons

  • $4.25 per thousand gallons water used.

    Sewer (Effective January 1, 2020)

  • Customer charge of $6.50 for sewer service based on the Authority's fixed costs, and
  • $7.50 per thousand gallons for sewer discharged.