101 Cowan Rd, Dickson, TN 37055 • Office Hours: Monday - Friday 7:00 am to 5:00 pm
PHONE: 615-441-4188 | AFTER HOURS EMERGENCY: 615-441-9511

Customer Service

Pay On Your Account

Service Disconnected Due to Non-Payment

Reconnect Service


Available at the Cowan Road location and at the Fairview City Hall drive-thru 24/7.


Online Bill Pay

Automatic Bank Draft

Bank Draft Form


Call: 1-855-373-0820

Have your account number available and pay by debit card, credit card or checking account.

Alternate Payment Locations   

  • Dickson Electric System
  • First Farmers and Merchants Bank
  • First Federal Bank
  • Greater Dickson Gas Authority
  • Traditions Bank
  • Tri-Star Bank


Notice: Water Authority of Dickson County offices will be closed on Wednesday, July 4, 2018 and will reopen for regular business on Thursday, July 5, 2018.